Your rental agreement covers the water dispenser itself, delivery and installation by one of our trained engineers, and ongoing servicing throughout the contract period. Filter replacements are carried out by our engineers as part of regular maintenance visits, so you never need to worry about ordering parts or arranging service yourself.

No. Our own engineers handle the full installation, including the mains connection for plumbed-in models. For bottled water dispensers, no plumbing is required at all — they simply plug into a standard 13-amp socket. You won't need to arrange a separate plumber.

A mains-fed (or point-of-use) water dispenser connects directly to your building's water supply, filters the water on demand and delivers it chilled or hot. These machines provide unlimited water with no bottles to manage. A bottled water dispenser uses large replaceable water bottles and requires no plumbing connection, making it a good option where a mains supply isn't accessible. Both types are available to hire from Water Coolers for Hire.

The right machine depends on a few key factors: how many people will use it, whether a mains water connection is available, whether you need hot water as well as cold, and how much space you have. As a rough guide, a small team of up to 10 people might suit a countertop bottled or mains-fed model, while larger teams or high-traffic environments are better served by a freestanding mains-fed dispenser with a higher output capacity. Call our team on 01925 919828 and we'll help you choose.

Yes. All our water dispensers use high-quality carbon block filtration as standard, which removes chlorine and improves taste. Certain models — such as the Waterlogic WL3000 — also incorporate UV purification technology, which eliminates bacteria at the point of dispense for an additional layer of protection. Our engineers service and sanitise your machine regularly as part of your rental agreement to maintain the highest standards of hygiene.

For most machines, installation takes less than an hour. Our engineer will connect the dispenser to your water supply (for mains-fed models) or simply position and plug in the unit (for bottled models), test everything to confirm it's working correctly, and show you how to use it. We aim to minimise disruption to your working day.

Absolutely. Many of our customers operate multiple machines across a single site — for example, one per floor, or one in each department. We can supply and install as many machines as you need and manage servicing across all of them under a single rental agreement. Call us on 01925 919828 to discuss a multi-unit arrangement.

If your machine develops a fault, contact our team on 01925 919828 or email sales@watercoolersforhire.co.uk and we'll arrange a service visit as quickly as possible. Faults are covered as part of your rental agreement — there's no additional charge for repair visits resulting from mechanical issues with the machine.

Yes, significantly. A mains-fed water dispenser eliminates plastic bottles entirely, as water is drawn directly from the mains and filtered on demand. Even a bottled water dispenser is far more environmentally friendly than buying single-use plastic water bottles, as the large 18.9-litre bottles are reused many times before recycling. Switching to a water cooler is one of the simplest steps a business can take to reduce its plastic waste.